Does Prodigy Moving use subcontractors?

No. Prodigy Moving & Storage exclusively uses our own in-house, trained team of movers, never subcontractors. This ensures consistent quality, accountability, and a stress-free experience on every move.

How do I get a moving quote from Prodigy Moving?

Getting a free quote is easy. Call (866) 991-6683, email sales@prodigymoving.com, or submit the contact form on our website. We provide free, detailed estimates with no hidden fees and no obligation.

Do you offer storage solutions in Los Angeles?

Yes. We offer secure short and long-term storage for residential and commercial customers throughout Los Angeles and Southern California. Our storage options are perfect for moving delays, staging between homes, or ongoing storage needs.

What areas does Prodigy Moving serve?

Prodigy Moving & Storage serves all of Los Angeles and Southern California. Key service areas include Santa Monica, Beverly Hills, Calabasas, Thousand Oaks, Chatsworth, Culver City, Pasadena, Santa Clarita, and Redondo Beach. We also handle long-distance moves throughout California and neighboring states.

Is Prodigy Moving & Storage licensed and insured?

Yes. Prodigy Moving & Storage is fully licensed, bonded, and insured. CA PUC 189613 and USDOT 3983945. We are BBB Accredited and have proudly served California since 1999 with a 4.8 star average rating across 550 plus verified reviews.

Do you move pianos and specialty items?

Yes. We specialize in white glove handling for pianos, antiques, artwork, and high-value specialty items. Our trained in-house team has the equipment and experience to move even the most delicate items safely throughout Los Angeles.

How far in advance should I book my move?

We recommend booking at least 2 to 4 weeks in advance, especially during peak moving season from May through September. For last-minute moves, we do our best to accommodate same-week requests when crews are available.

Terms Of Service - Los Angeles Movers | Moving Company LA

Here is your fully revised Terms of Service for Prodigy Moving & Storage LLC, compliant with Los Angeles, California, and U.S. federal law. All placeholder code has been replaced with your company information:

Last Updated: May 8, 2025

1. Introduction

Welcome to Prodigy Moving & Storage LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and any related software-as-a-service (SaaS) platform or services (collectively, the “Service”). By using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

2. Definitions

“Service” refers to our website, SaaS platform, and any related services.
“User” refers to anyone who accesses or uses our Service.
“Account” means a registered profile that allows access to the Service.

3. Eligibility

You must be at least 18 years old to use our Service. By agreeing to these Terms, you confirm that you meet this age requirement.

4. Account Registration & Security

You must provide accurate and complete information when registering an account.
You are responsible for maintaining the confidentiality of your login credentials.
We reserve the right to suspend or terminate accounts suspected of fraudulent, unauthorized, or abusive activity.

5. Use of Service

You agree not to:

Use the Service for any unlawful or prohibited purposes.
Attempt to hack, disrupt, or misuse the platform.
Reverse-engineer, copy, or modify any part of the Service without permission.

6. Subscription & Payment

Some features of the Service may require a paid subscription.
Fees are billed on a monthly or annual basis unless canceled.
We reserve the right to update pricing at any time with prior notice.
All fees must be paid in U.S. dollars.

7. Refund Policy

Subscriptions are non-refundable unless required by law.
If you cancel a paid plan, access will continue until the end of the billing period.
California residents may have additional protections under Cal. Bus. & Prof. Code § 17600 et seq.

8. Intellectual Property

All content, software, trademarks, logos, and other materials are owned by or licensed to Prodigy Moving & Storage LLC.
You may not use our branding or materials without our express written permission.

9. Privacy & Data Protection

We collect and process your data in accordance with our [Privacy Policy].
If you are a California resident, you are entitled to rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including rights to access, delete, and correct your data.
You are responsible for complying with all applicable privacy laws when using our Service.

10. Service Availability & Downtime

We strive for 99.9% uptime but do not guarantee uninterrupted service.
We are not responsible for outages or interruptions caused by third-party service providers or unforeseeable technical issues.

11. Termination

We may suspend or terminate your account if you:

Violate these Terms.
Engage in fraudulent, abusive, or illegal activity.
Fail to pay applicable subscription fees.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from use of the Service.
Our maximum liability to any user is limited to the amount paid for the Service in the past six (6) months.

13. Changes to Terms

We may update these Terms at any time.
Changes will be posted on our website with a new effective date.
Your continued use of the Service constitutes acceptance of the updated Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California and applicable federal laws of the United States.
Any disputes shall be resolved by binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association (AAA).
You waive the right to participate in any class action lawsuits.

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